Community Manager
About the Role
You will manage and grow online communities across social platforms. You will post, reply, and moderate conversations; run AMAs and community sessions; surface user insights and concerns to internal teams; track community KPIs and translate them into recommendations; maintain the content calendar; and contribute content ideas and light creative support.
Requirements
- Strong written communication skills and a natural feel for social platforms
- Experience managing, supporting, and developing online communities, ideally in crypto, tech, or fintech
- Demonstrated ability to earn credibility and respect within online communities through integrity and consistency
- Comfortable engaging directly with users and handling both positive and negative feedback professionally and sensitively
- Organized, proactive, and able to juggle multiple platforms simultaneously
- Genuine interest in blockchain and experience in the Algorand community
- Experience with Discord moderation or community tooling
- Familiarity with crypto Twitter, Reddit culture, and Web3 communities
- Experience supporting AMAs, live chats, or community events
Responsibilities
- Manage day-to-day community activity across X, Reddit, Discord, CoinMarketCap, and LinkedIn
- Build and maintain trust-based relationships with community members through transparent and consistent engagement
- Act as a credible representative by providing accurate and thoughtful responses
- Post, reply, and moderate to keep channels active, helpful, and welcoming
- Foster a community culture rooted in mutual respect and open dialogue
- Plan, organize, and run AMAs and community sessions
- Engage with community members regularly and surface insights, questions, and concerns to internal teams
- Manage relationships and co-marketing activity with ecosystem partners from a social and community perspective
- Track and report core community KPIs such as growth, activity, and sentiment and translate them into recommendations
- Support governance and ecosystem milestones by educating the community and handling FAQs
- Create and upkeep a dynamic content calendar
- Contribute content ideas, captions, and provide light creative support for social channels
Benefits
- Excellent retention program
- Supportive and flexible work arrangement
- Monthly wellness budget
- Computer and tech accessories