Customer Onboarding and Risk Management Analyst
About the Role
You will verify identities and entity customers by reviewing documents and validating information. You will perform KYB/C and watchlist screenings, research beneficial owners, develop risk ratings and profiles, escalate high-risk cases, maintain onboarding records, support compliance functions such as sanctions and transaction monitoring, and help improve automation and processes.
Requirements
- College degree with strong academic credentials
- 2+ years of AML or related FinTech or financial services experience (especially B2B2C)
- Strong time management and ability to execute tasks within tight deadlines
- Strong verbal and written communication skills
- Strong organizational and analytical skills
- Strong interpersonal skills to work effectively across regions and business units
- Ability to multi-task and maintain attention to detail
- Crypto experience a plus
- ACAMS or similar certification a plus
- Experience with MSB, securities broker-dealers, or commodities futures commission merchants a plus
- Proficiency in Excel including pivot tables and VLOOKUPs a plus
Responsibilities
- Perform client due diligence and KYB/C screening on new customers
- Guide internal business units in preparing KYB/C packages and onboarding requests
- Review and process watchlist filtering and negative news alerts
- Participate in projects and assigned tasks
- Collaborate with business unit leaders, surveillance, compliance, and technology teams
- Conduct research via online tools to identify applicant entities and beneficial owners
- Identify KYB/C and payments concerns and escalate to Director of AML and Third Party Compliance
- Process KYB/C documentation and maintain reference databases with completed records
- Conduct KYB/C due diligence searches and reviews for new and existing customers
- Respond to requests for KYB/C documentation and information
- Identify opportunities to improve processing and automate manual processes
- Escalate clients identified as High Risk or with material adverse information
- Accurately risk assess new and existing clients and resolve issues
- Assist in developing and improving team policies and procedures
- Support other compliance areas including travel rule, transaction monitoring, sanctions and watchlist screenings
- Assist with ad-hoc projects and reviews as needed
Benefits
- Healthcare insurance covering roughly 100% of employee premiums (U.S. only)
- Chance to earn equity
- Vision insurance (U.S. only)
- Dental insurance (U.S. only)
- Maternity and paternity leave
- Visa sponsorship
- 401k (U.S. only)