Director, Salesforce
About the Role
You will own the vision, roadmap, and delivery of the CRM ecosystem, translating business objectives into technical Salesforce solutions. You will oversee architecture, design, development, and deployment of complex Salesforce implementations, manage administrators developers and external partners, drive process improvements and user adoption, and apply AI and automation to optimize decision making.
Requirements
- 8+ years of experience in Salesforce architecture administration development and ecosystem management within an enterprise environment
- 3+ years of experience managing technical teams focused on scalable Salesforce delivery
- Proven track record designing and implementing scalable solutions for high-growth B2B companies preferably in FinTech SaaS or Blockchain
- Deep expertise in multiple Salesforce Clouds with Sales Cloud and CPQ experience required
- Demonstrated ability to consult with C-Suite executives and translate business vision into technical requirements
- Strong understanding of data security privacy and compliance requirements in a regulated financial environment
- Active Salesforce certifications such as Salesforce Certified Administrator Platform App Builder or Consultant Architect certifications
Responsibilities
- Define and own the long-term global roadmap for the Salesforce platform
- Translate complex business objectives into efficient high-impact technical solutions for executives
- Oversee architecture design development and deployment of complex Salesforce solutions
- Ensure performance data integrity and compliance with high security standards
- Lead mentor and manage internal administrators developers and external consulting partners
- Drive continuous improvement in core business processes including lead-to-cash opportunity management and forecasting
- Lead change management programs to maximize user adoption
- Leverage AI and intelligent automation to enhance business processes and decision-making
Benefits
- target bonus
- equity grant
- generous benefits
