Ecosystem Solution Architect
About the Role
You will develop deep expertise in cloud and blockchain infrastructure and work with sales and technical teams to deliver reliable, production-ready solutions on the platform. You will translate complex client requirements into scalable architectures, deliver technical deep-dives and training, troubleshoot critical operational issues, conduct root cause analysis, engage with open-source communities, and help research and standardize next-generation platform solutions.
Requirements
- At least 3 years of experience in developing solutions for product and platform as a service
- 3-5 years in customer-facing technical architecture or consulting roles
- Understanding of encryption and decryption technologies
- Proficiency in common programming and scripting languages such as Python and Bash
- Familiar with cloud platforms such as AWS, GCP, Azura, or similar
- Experience with command lines (Bash/Zash), cloud service, and operating systems
- Strong verbal and written communication skills
- Basic data analytics skills and ability to utilize relevant tools to present insights
Responsibilities
- Develop and maintain expertise on cloud and blockchain infrastructure
- Support the pre-sales team to deliver production-ready solutions on the infrastructure platform
- Communicate with open-source software communities
- Understand and apply encryption and decryption technologies
- Deliver technical deep-dives, demonstrations, and training in support of sales
- Collaborate with cloud infrastructure and business development teams to deliver tailored client solutions
- Conduct root cause analysis of high-profile technical problems and advise customers on resolution
- Guide product and technology research for next-generation solutions and platform standardization
- Provide support for critical customer operational issues
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- Short-term disability insurance
- Long-term disability insurance
- 401(k) plan with company matching
- Flexible spending account (FSA)
- Flexible paid time off
- Sick days
- Holidays