Lead Business Analyst
About the Role
You will manage and lead a team of Business and Systems Analysts and oversee Technical Writers. You will organize the full cycle of analyst capability management, coordinate and align processes within the Analytics Center of Expertise, and collaborate with cross-functional teams to plan, design, and implement new products and improvements. You will continuously improve analyst processes, methodologies, and tools; enhance and validate methods for producing high-quality product and project documentation; prepare and present requirements, business cases, and other analytical deliverables; and contribute to product and project documentation and related artefacts.
Requirements
- 5+ years of experience as an Analyst
- 2+ years of proven experience in leading and managing a team
- Strong leadership and people management capabilities
- Excellent mathematical, analytical, and problem-solving skills
- Creativity in analysis and problem resolution
- Proficiency in verbal and written communication and strong interpersonal skills
- Effective logical and critical thinking abilities
- Strong prioritization skills, high attention to detail, and self-motivation
- Ability to explain complex ideas in simple, clear, and user-friendly language
- Solid understanding of SDLC and PDLC
- Hands-on experience with business analysis tools and knowledge of process modeling notations (e.g., BPMN, UML)
- Relevant certifications (preferred)
- Fluent English, both spoken and written
Responsibilities
- Manage and lead a team of Business and Systems Analysts
- Oversee and support a team of Technical Writers
- Organize the full cycle of analyst capability management
- Coordinate and align processes within the Analytics Center of Expertise
- Plan, design, and implement new products and project improvements with cross-functional teams
- Continuously improve analyst processes, methodologies, and tools
- Enhance and validate methods for producing high-quality product and project documentation
- Prepare and present requirements, business cases, and other analytical deliverables
- Contribute to the development of product and project documentation and related artefacts