Member of Client Operations, Stablecoin
About the Role
You will support daily stablecoin issuance and redemption and manage fiat on/off ramp processes for institutional clients. You will execute transactions accurately and in a timely, risk‑conscious manner; configure and use internal systems and third‑party tools; generate daily operational reports and reconciliations; communicate status with internal stakeholders; update procedures; and identify and escalate risks.
Requirements
- 3+ years of professional experience in financial operations, treasury operations, or crypto payment processing
- Basic understanding of financial systems and processes
- Understanding of fiat and crypto flow of funds including wire transfers, stablecoin mechanics, exchanges, and wallets
- Knowledge of stablecoin protocols and blockchain networks (examples in posting: Ethereum, USDtb, USDG, USDC)
- Experience supporting institutional client operations in financial services or another heavily regulated industry
- Foundational knowledge and interest in blockchain, crypto‑economics, and stablecoins
- Familiarity with Salesforce, JIRA, and Looker
- Knowledge of reconciliation tools and methodologies
Responsibilities
- Assist with daily stablecoin issuance and redemption operations
- Conduct mint and redeem workflows and fiat on/off ramp processes
- Support configuration and use of internal systems and third‑party tools
- Generate daily operational reports and track key metrics
- Collaborate with stakeholders and internal teams to ensure smooth processes
- Execute operations timely and with risk awareness
- Develop and refine processes and procedures
- Identify and escalate operational and client risks