Principal Solutions Engineer
About the Role
You will work hands-on and client-facing to design integrations for complex environments, guide customers through deployment, and provide end-to-end technical support. You will design tailored solutions, deliver technical proposals and demos, troubleshoot issues in real time, and collaborate with backend, security, and product teams to ensure successful outcomes.
Requirements
- 10+ years in solutions engineering, forward-deployed engineering, or enterprise integration
- Track record of helping institutions or enterprises deploy mission-critical systems
- Strong in TypeScript or similar languages with proven API experience (REST)
- Deep knowledge of cloud platforms (AWS essential; GCP/Azure/Thales a plus), microservices, and serverless architectures
- Skilled in troubleshooting complex issues and delivering under pressure
- Solid understanding of enterprise security frameworks such as ISO 27001, SOC 2, PCI DSS
- Excellent communication skills to bridge technical and business conversations
- Strong documentation, presentation, and demo skills
- Knowledge of blockchain, custody, and financial workflows strongly preferred
- Certifications (e.g., AWS Solutions Architect) a plus; Spanish or Portuguese fluency valued
Responsibilities
- Guide financial institutions and fintechs through onboarding and integration
- Build secure, scalable deployment pathways that bridge legacy and modern systems
- Provide hands-on support by troubleshooting, fixing, and building solutions alongside client teams
- Collaborate with sales on technical proposals, demos, and RFP responses
- Maintain and improve technical documentation and developer guides
- Gather client feedback and translate insights into product and API improvements
- Represent Dfns at conferences, workshops, and customer meetings
Benefits
- 100-200 stock options vested over 4 years
- Healthcare
- Travel expenses coverage
- MacBook Pro and essentials provided
- Flexible working hours
- Open to full remote / Work from anywhere
- Food service or stocked kitchen
- Free food and snacks
- Pet-friendly office